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Business Systems Analyst

Understanding businessesDesigning systemsDelivering practical solutions

Helping organisations transform business complexity into practical digital systems.

organisations・systems・outcomes

Business
Processes
Data
Technology
SYSTEM

BUSINESS SYSTEMS · SYSTEM DESIGN

CareOS

A business operating system designed from real service operations — connecting bookings, scheduling, employees, service delivery and operational records across one platform.

  • Business Analysis
  • Process Design
  • Data Modelling
  • System Design
View work
CareOS platform diagram: Authentication, CRM, Service Catalog, and HR in the top row, Operations, Notifications, Service Scheduling, and Platform Services in the middle row, and Finance and Reports & Analytics in the bottom row, all emerging from the central CareOS box

BUSINESS SYSTEMS · PLATFORM ENGINEERING

Platform Architecture

A technical view of how CareOS supports multiple applications through shared APIs, business services, data access and a relational operational database.

  • REST API
  • Business Services
  • Data Modelling
  • PostgreSQL
View Engineering
Enterprise backend architecture diagram: Website, Management Workspace, Employee Workspace, and Client Portal all connect to an API Layer, which sits above an Application Layer, a Persistence Layer, and PostgreSQL — with a Cross-Cutting Concerns ribbon (Authentication, Authorization, Validation, Tenant Isolation) running alongside the API, Application, and Persistence layers

CLIENT WORK · GUT BEGLEITET

How the everyday operations of an Austrian care organisation transformed into a connected digital service system

Gut Begleitet

View case study